Terms of Service
Last updated: [DATE PENDING REVIEW]
1. Scope
These terms govern access to and use of the Lumen self-service quoting and scheduling platform operated by [ENTITY NAME PENDING] ("Company," "we," or "us"). By using the platform you agree to these terms.
[PLACEHOLDER: define covered services, geographic scope (Florida), and acceptable use.]
2. Quotes and Pricing
Prices generated by the platform are estimates based on the information you provide. A binding price is confirmed only upon written agreement signed by both parties. Actual costs may vary based on site conditions, local permitting requirements, equipment availability, or other factors identified during a site survey.
[PLACEHOLDER: add pricing disclaimer, change-order policy, and deposit terms.]
3. Payment
A deposit is required to reserve installation date and materials. The deposit amount and payment schedule are set forth in the signed project agreement. All payments are processed through a third-party payment processor; see that processor's terms for dispute and refund policies.
[PLACEHOLDER: cancellation and refund policy to be defined by counsel.]
4. Installation and Warranty
Standby generator installations are performed by licensed electrical and mechanical contractors. Warranty coverage, terms, and duration are described in the project agreement and applicable manufacturer documentation. Nothing in this placeholder constitutes a warranty commitment.
[PLACEHOLDER: reference executed project agreement for warranty specifics.]
5. Intellectual Property
All content on this platform is owned by the Company or its licensors. You may not copy, reproduce, or distribute content without written permission.
[PLACEHOLDER: add license grant for personal, non-commercial use.]
6. Limitation of Liability
[PLACEHOLDER: limitation of liability, disclaimer of consequential damages, and indemnification language to be supplied by counsel.]
7. Governing Law and Dispute Resolution
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes arising under these terms shall be resolved in the courts of [COUNTY PENDING] County, Florida, unless otherwise agreed in writing.
[PLACEHOLDER: arbitration clause and class-action waiver to be reviewed by counsel.]
8. Changes to These Terms
We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.
9. Contact
Questions about these terms may be directed to us at (239) 275-4502 or by mail to [ADDRESS PENDING].